The absolute very best guaranteed to get a response place to contact us (for now) is by letting your fingers do the talking. 
For anything and everything brand, product-innovations, general questions related, say hello at:
For anything orders, shipping (where's my gear at?) returns-related, drop us a message (including your order number) at:
But please note: messages to the support email address are handled by our Netherlands-based fulfilment partners, and not us. So be aware that they are fulfilment-nerds (or rather, experts) and not running nerds.