If you're not 100% satisfied with your un-purchase (un-likely though, right?) we will exchange or refund your order within 30 days of purchase.
All returned products must present in re-sellable condition. No smashing PR's in it then cheekily trying to give it back. We're onto you (but congrats on the new PR!).
All product tags and packaging must be returned.
If the product does not meet this 'un-criteria' un-fortunately, we are unable to accept the return. Sorry.
All return shipping costs will be at the customers' expense. We do this because we want you to really consider if there is an issue with the product or you just decided you don't want it, or were late night drunk-shopping. Probably not the latter though since you're a runner.
But seriously, purchasing and returning on a whim or multiple-sizes ain't exactly great for the environment.
There's an article well worth reading about it here:
Returns and exchanges are only available for full-price items purchased through unsanctionedrunning.com and exclude items marked as reduced, on sale, or purchased via a discount promotion or code.
[ Orders may only be cancelled within 30 minutes of being placed ]
\\_How to return
- Before you return the items, please email our fulfilment partners at: firstname.lastname@example.org and let us know that you are returning an item.
- When returning items please wrap the package securely, include a note with your full name and order number and send to:
ATTN: UN-SANCTIONED RETURNS
3846 CE Harderwijk
Once we have received the returned products, exchanges will be processed and refunds credited to the original account of payment.
un-sanctioned™ takes no responsibility for returned items that do not reach us. We massively hugely suggest that you get postal insurance or ensure your package requires signature.